At vivi-zen, which operates the website https://vivi-zen.kratom-planet.com, your privacy is a top priority. This Privacy Policy details our commitment to handling personal data responsibly and in accordance with various global privacy regulations, including but not limited to Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados Pessoais (LGPD), California’s California Consumer Privacy Act (CCPA) and its successor, the California Privacy Rights Act (CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.
This policy is designed to govern your experience across all our services, including our website, applications, and products. It’s important to be aware that this policy does not cover personal data you choose to share with third-party platforms or services that may link to or from our platform; each of these external entities will have its own privacy policy.
Our Privacy Policy covers interactions with us when:
- You engage with our applications and services as a registered user.
- You visit any of our websites that display this Privacy Statement in their footer.
- You communicate with us, whether through newsletters, emails, phone calls, or text messages/SMS.
In these interactions, we may collect various categories of personal data such as:
- Information related to your account setup and management.
- Payment details necessary for transactions.
- Financial records relevant to your use of our services.
- Details surrounding your purchases and order history.
- Mobile device identifiers that help us manage app functionality.
- Location data where required or voluntarily provided.
- Feedback you give us, either directly or through interactions with our services.
- Social media information if you choose to link your accounts.
- Product details related to the items you purchase or inquire about.
We collect this data through various methods, including user input, direct interactions, and automated technologies like cookies. Additionally, we may receive personal data from third parties in accordance with their privacy policies and applicable laws.
Our website uses cookies to enhance user experience and for analytics purposes. These cookies are categorized into Strictly Necessary, Preference, and Analytics. Users have control over non-essential cookies through our Cookie Manager, where they can choose which types of cookies they accept or reject.
We retain personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law. Once no longer needed, we take steps to delete or anonymize this information.
To protect your personal data, we implement a range of organizational and technical safeguards, including secure communication channels and the use of reputable third-party processing services.
We recognize the importance of protecting children’s privacy. Our services are not intended for children under 18 years of age, and we do not knowingly collect data from or about children in this age range.
As a data subject, you have rights under various privacy laws, depending on your jurisdiction. These may include the right to access, rectify, delete, restrict processing, obtain a copy of your data, or object to certain types of processing. You also have the right to non-discrimination for exercising these rights and the ability to appeal or file complaints with relevant privacy authorities.
We reserve the right to update this Privacy Policy at any time. Any changes will be communicated through updates on our website.
For inquiries, to exercise your data rights, or if you wish to unsubscribe from our communications, please contact our privacy team via email at [email protected] or by sending a letter to the address provided on our website. Our team is dedicated to assisting with any questions or concerns you may have regarding your personal data and our privacy practices.